Workouts FAQs

No — you can join without a wearable. If you do connect one, your coach will see pace, distance and heart rate to tailor cues more personally.

Yes. Every session is coached live with suggested effort levels, pace ranges and modifications. You’re always in control of how hard you go.

Just the OneTrack App and headphones. A smartwatch or heart rate monitor is optional. For the best experience, download the app before your first session.

You can cancel or rebook easily. We’re a live-led platform, so sessions aren’t available on-demand — but there’s always another class coming up.

A free account lets you book any workout on a pay-as-you-go basis, plus coach calls and London services including PT, performance testing and Run Club. You can upgrade anytime for unlimited virtual + Chelsea workouts or 1:1 coaching.

You create an account, book a session and join through the OneTrack App. Your coach leads the warm-up, guides the workout live, and can personalise cues based on your pace, distance and (optional) wearable data. You’ll get a summary and feedback after every run. You can see the full guide here.